Frequently Asked Questions

1. Do I need to download or install anything to get started Pixo Booking?

No, nothing! We're cloud-based, so just sign up and get going. Access your account from any device at any time and your data is automatically backed up and protected.

2. Is Pixo Booking Mobile Friendly?

Yes, our booking system is mobile responsive and can be used across multiple devices.

3. Which browsers are compatible with Pixo Booking?

All browsers. Our remotely hosted web scripts run flawlessly with all major browsers.

4. Can I use your software solutions on different websites?

Yes, you can use Pixo booking pro front end on another websites or you can integrated to your existing website.

5. Can I use Pixo booking in any language?

Yes, you can translate the default (English) titles and other front-end and back-end contents into your preferred language.

6. Are all details in the Pixo booking in real-time?

Yes, Pixo Booking pro provides a real time updation of all relevant details of all bookings and transactions.

7. Can I sell any extra add-ons with the package?

Definitely you can sell extra add-ons with your package and configure them under add-ons management from backend

8. Does the Pixo booking offer detailed reporting?

Yes, we have detailed reporting on each product based in date to date basis.

9. Can our customers enter discount codes through Pixo Booking?

Yes, we have promo code management there you can create discount codes for your customer

10.Do I have to take full payment at the time of booking?

You can if you want to, but you don’t have to. You can implement your own payment policies with Pixo Booking. So if you want to take a deposit, full payment or nothing at all, you can – it is all up to you. 

11. Will I get white label booking system for Pixo Booking?

Yes, we do limited white label for Pixo Booking and have customizable theme design.

12. I have more questions, what do I do?

Feel free to contact us for any clarification over the phone, email or visit us at https://Pixobooking/contactus

13. Is Pixo Booking software secure?

Without a doubt. Pixo Booking is 100 percent secure. We take every step to protect any personal information transmitted via our online products and services, including credit card information. All our information systems employees and contractors are required to respect the confidentiality of all personal information we hold.

14. Am I stuck in a contract with Pixo Booking?

No, Pixo Booking has no lock-in contract. However, all customers are encouraged to enter into a 12 month service agreement with Pixsoft, which secures the current rates, and provides you with a quicker turnaround with support. 

15. How do I know if the Pixo Booking platform is suitable for my business?

We reckon the best way to find out is to give it a go. That's why we offer a 14-day free trial where you can use all Pixobooking features, including our booking software and Agent Management system. To get started, click here.

16. What are the minimum system requirements to use PixoBooking?

Because it’s running in the cloud and not on your computer, Pixo Booking works on any device as long as it’s using a modern browser. We recommend Google Chrome but Pixo Booking also works with Internet Explorer versions 9 and above, and the latest Firefox and Safari versions.